About Us

Our Mission

To improve the quality of life for our participants by providing a reliable and holistic support. Our goal is to build meaningful relationships with our NDIS clients, offering a core foundation of trust, warmth and inclusion.

Our Vision

To become a leader in holistic health and home care services. We will work closely with you and your loved ones to deliver ongoing support, so you can live life to the fullest, regardless of abilities.

Our Values

Commitment to Quality of Care

We prioritise your care, ensuring ALL individuals receive the highest standard of superior quality care suited to their needs.

Competence

All of our team members complete an NDIS competency course prior to the commencement of client interaction.

Our team members are fully police checked, have completed a CPR course and all hold Blue Cards.

This ensures you are in safe, trustworthy and reliable hands. We believe in regular, continued professional development for all of our team members who participate in regular education to ensure we continue to deliver high quality services of current practice.

Care

As the name suggests, at A Link to Care we do just that….CARE.

We are deeply attentive to all participants' needs and we provide personalised and confidential care that facilitates comfort, security and overall well being.

Compassion

We value warmth and empathy and we work tirelessly to understand the challenges faced by our participants.

We do our utmost best to learn our participants’ goals, needs and wants and we work in conjunction with them to assist in achieving these goals.

Communication

We prioritise clear and transparent communication so we understand our participants’ requirements and desires and assist them in making informed decisions.

Courage

We encourage independence and progressively build on our participants' confidence to step out of their comfort zone heavily supported by us. (This will only occur in cases where the client feels content and confident in doing so). This aids in building self confidence and self-esteem. We strongly advocate for our participants, taking proactive steps to ensure you receive the support and resources you need.

Companionship

At A Link to Care we understand that many people experience isolation, but rest assured we are just a call away to provide company and companionship (even if it's just a chat and going out for a cuppa). In addition to practical help, we aim to build meaningful bonds with you so you feel fully supported and reduce any feelings of isolation.

Our Story